SAP Knowledge Base Article - Public

2959752 - Marketing tab is showing to all users - Recruiting Management

Symptom

  • The Marketing tab is showing for all users that have access to Recruiting regardless of the permissions.
  • How to hide the Marketing tab?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access Recruiting;
  2. See that the tab "Marketing" is accessible.

Cause

This is caused by the enablement of the "Candidate Relationship Management Email Campaigns" feature on the instance.

Resolution

The Marketing Tab will be present at the company level once the "Candidate Relationship Management Email Campaigns" feature has been enabled through Upgrade Center. The users that have the access to Recruiting will start seeing the Marketing tab.

While users can access the tab, they will not be able to view any email campaigns or perform actions like Create, Edit and Delete without necessary permissions. Refer to Granting Role-Based Permissions to Create, Edit, or View Email Campaigns for details.

See Also

2673691 - About CRM Email Campaigns - Recruiting Management

Keywords

RCM, CRM, hide, marketing, tab, display, showing, permission, missing, cannot, edit, change, delete, create, cancel, visible, all, user , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

Pasted image.png
Pasted image.png
Pasted image.png