2960122 - Sales Order Products Section is Missing in Create View

The Products section is not displayed in the Sales Order QC (quick create) screen.

SAP Cloud for customer

1. Go to Sales > Sales Orders.
2. Open the QC View in the Sales Order.
3. Click on Menu Profile > Start Adaptation.
4. Open the Adaptation Mode and see the Products section is grayed out and cannot be enabled.

The Products section will not be visible in QC screen for Sales Orders as per the system design.

The added products can only be seen in QC screen before save and open in the 'Add Product' screen. When creating a new Sales Order, select Add Product button. The Add Product screen may be pre-populated with products via automatic proposals, if configured by Administrator. Additionally, it offers product selection with a quick product search help and mass product additions via options such as Product Lists, All Products, Past Orders and Promotions.

When adding products by using such above options and click 'Ok' button, so added products will be available to see here (image below).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

This is the expected system behavior. Products should be added via 'Add Product' Button in quick create.

However, for a different behavior on this, please raise a request in the Influence Site. This is the channel to approach the product management team directly. The feasibility of the request will be evaluated to check whether this can be implemented in a next release or not.

/Root/Feature/ShowProductList This is the expected system behavior. However, for a different behavior on this, please raise a request in the Influence Site. This is the channel to approach the product management team directly. The feasibility of the request will be evaluated to check whether this can be implemented in a next release or not. , KBA , product table , product pane , sales order quick create , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-CQP , Customer Quote Processing , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions