SAP Knowledge Base Article - Public

2960143 - "Failed to Show Processes" in SuperAdmin - Onboarding 1.0


  • After an account refresh activity is completed in Onboarding, in SuperAdmin the Processes is not loading
  • "Failed to show processes." is showing

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Onboarding 1.0


  1. Please create an incident to SuccessFactors Product Support and include the instance details and screenshot of the error.
  2. Support engineer will open an internal ticket with the ONB Operations Team to check and resolve the issue.


Failed to Show Processes, Processes not loading, SuperAdmin, ONB , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem


SAP SuccessFactors Onboarding