When configuring the JAM Integration you receive the following error message:
Unexpected error importing annotation while processing response data.
Error detail: Could not find external type in metadata.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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The error indicates that an External Type has not been maintained, in the below didactic example, the External Type was not maintained for the Appointment Business Object.
Please maintain the External Type being mentioned in the error message.
The details about how to set up the External Types are available in the JAM Guide.
JAM Integration; Import External Resources; Failure; Error; Unable to Integrate Jam; , KBA , LOD-CRM-SRP , Service Request Processing , How To