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SAP Knowledge Base Article - PreviewSymptom
- Our system has recently undergone an Instance Refresh and now we are unable to cancel any scheduled Purge Requests
- We are receiving an application error when attempting to cancel a Request - "errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorID="
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Environment
SAP SuccessFactors HXM Suite
Product
SAP SuccessFactors HXM Suite all versions
Keywords
Cancel Purge Request , Data Retention Management , Scheduled Purge , Instance Refresh , Application Error , DRTM , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem
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