SAP Knowledge Base Article - Public

2960782 - People Analytics - Implementing Standard Story Templates


  • How to implement People Analytics Standard Report Story Templates
  • How to download Story Templates from Content Store
  • How to validate imported Report Story Templates
  • How to update Report Center listing if reports are not showing up after Report-Story template was imported
  • This KBA contains links to documentation that will help you to fix the Story template when it shows errors in the various charts / widgets / components


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors People Analytics


SAP SuccessFactors has simplified our approach to content delivery by releasing Content Store.  This allows you to stay within Report Center and review the available templates and import them into your instance without leaving the application.
Below are the steps to get started with Standard Story templates: 

1. Ensure Your Instance(s) Has Completed Required Prerequisites
It’s important to note that while all Preview and Production datacenters have been upgraded (except NS2), meaning Admin Center can be used to activate Stories in People Analytics, there are a few steps that you’ll need to complete. Learn more.


2. Evaluate Template Use Cases
Learn about and prioritize the templates that can help your company today by reviewing our SAP Help Documentation.

3. Use the Content Store to Download Applicable Templates, Review Supporting Context, and Import Templates Into Report Story
After learning about each template’s use cases by reviewing the resources provided in the Content Store, please Import them.

The following document in the SAP Help Portal will guide you with the step-by-step process:

QUICK TIP: If the imported report does not show in Report Center, please execute a "Sync Report Center Search" job to refresh the Report Center listings.  Details available in KBA 2353719.


4. Review "Quick Fix for Imported Stories" guide if any issues occur with the Imported Templates.

  • E.g. if the Story displays errors for the charts, tables, widgets when running, you need to follow the suggested steps in the Quick Fix guide and the technical guide below

5. Review the Technical Guide for each Story template

See Also


Report-Story templates, standard templates, templates for SuccessFactors SAC, People Analytics templates, report templates, template technical document, fixing errors in standard story templates, standard story templates, editing standard story template, modifying story templates, PAstorydesigner , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-SF-ANA-SAC-SDS , Story Designer - Story & Formatting , How To


SAP SuccessFactors HCM suite all versions


Quick Fix Guide for Imported Stories August 2020.pdf