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SAP Knowledge Base Article - PreviewSymptom
When configuring the JAM Integration you receive the following error message:
Import Failed due to the following errors:
Error detail: error "400", exception was e-mail address xxx (xxx represents a specific user email address) could not be mapped to user.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
JAM Integration not working; Import External Resources; Error 400 JAM; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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