SAP Knowledge Base Article - Public

2962007 - Impacts of updating the RMK Site URL - Recruiting Marketing

Symptom

This article explains the impacts on the career site when changing the RMK Site URL as well as some considerations that the customer needs to make before they make the change.

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

IMPORTANT NOTE: After November 19th 2021 customers will have to use the new SSL Certificate tab in Career Site Builder to renew or replace their SSL Certificates. With that in mind, Product Support will no longer be part of the certificate installation and renewal process.

Though this is possible, note it is not recommended and requires careful planning and coordination with the client, Professional Services and Data Center Operations. We would strongly suggest engaging with PS and managing this as a project to ensure all the potential areas are accounted for.

Some considerations include (note this is not an exhaustive list):

  • A change in URL would mean a change in the SSL Certificate of the career site.
  • The client would have to decide what they want to do for redirects with the existing Links that may be on job boards or marketing sites that point to the previous URL.
  • The client would need to create a redirect from the old domain to the new domain to prevent any existing link in emails or the internet from failing. If not done this would also affect SPAM compliance as all emails sent to TC Members would have links that no longer work preventing users from unsubscribing.
  • Job feeds may need to be reconfigured so the job boards know where to pick up jobs.
  • Multiple changes would need to be made to the RCM integration setup.
  • There would also need to be a coordination to run all jobs through job maintenance.
  • SEO would also be impacted as the existing URL would have history and the site would likely start over with SEO value.

See Also

2599060 - Renaming RMK instances - Recruiting Marketing
2231401 - Updated SSL Certificate Renewal process - Recruiting Marketing

Keywords

new, URL, RMK, Career, Site, CSB, Site, Domain , KBA , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , How To

Product

SAP SuccessFactors Recruiting all versions