Symptom
When the user tries to create a new SAP Cloud Platform Integration Suite tenant, the following error message is shown:
- Unable to create service instance. We are sorry, but we have encountered an internal error. If the problem persits, please create a support ticket.
Service broker error: Service broker it-broker-rt failed with: Your Subaccount is not provisioned for Process Integration. Please subscribe to the application first and execute the provisioning. - Service broker error: Service broker it-broker-rt failed with: You have not provisioned a tenant for Process Integration service or activated the Cloud Integration capability of Integration Suite service. Please subscribe to the relevant service and provision/activate the tenant before creating the service instance.
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Environment
- SAP Cloud Platform Integration
- SAP Integration Suite
Product
Cloud Integration 4.0 ; SAP Cloud Platform Integration for process services 3.0
Keywords
CPI, HCI, Integration Suite, onboarding, provision, provisioning, on-boarding, service instance, subaccount, process integration, Integration, Suite, Provisioning , KBA , LOD-HCI-PI-PRV , Provisioning Application , Problem
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