SAP Knowledge Base Article - Preview

2962119 - What do the "Unknown Devices" and "JVM (JAVA)" in Usage Analytics reporting indicate?

Symptom

  • In the Usage Analytics report, under the Devices tab, there are users logged in with "UNKNOWN DEVICES" and "JVM (JAVA)"
  • What do these terms mean?


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

unknown devices, jvm, java, usage analytics, devices, applet, java application, authentication, user, login, browser, call, backend, virtual machine , KBA , LOD-SF-PLT-UA , Usage Analytics , How To

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