Symptom
You would receive an application error when trying to run Adhoc report with Subdomain "Person and Employment Export"
The application error id would be accompanied by the fingerprint id = e75a0cfe9d611d25ea8cc90616326caac7411547
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
Employee central - Reporting
Reproducing the Issue
- Go to report center
- select Sub-domain: Person and Employment Export
- Result: error
Example SAP Error Log: fingerprint=e75a0cfe9d611d25ea8cc90616326caac7411547, Object Definition for field: com.successfactors.hris.bean.model.EmpPersonalInfoModel$60@63c of object type: NameFormatGO is null
Cause
there is a field enabled inside the Personal Info portlet but the prerequisite switch on the provisioning is not ON.
Disable in provisioning: Enable Name Format — requires “Employee Central V2 (i.e., Event Reason Derivation)”, “Enable Generic Objects”, “Effective Dated Data Platform”, “Employee Profile data audit” and “Enable the Attachment Manager”
The fields that we are referring to are"is-overriden" or "name-format-code".
Via UI
- Go To BCUI
- personalInfo
- id="name-format-code"
Or
Via SDM Data Model Code
Under: hris-element id="personalInfo"
<hris-field max-length="128" id="name-format-code" visibility="both">
<label xml:lang="en-US">Name Format Code</label>
</hris-field>
Since the Name Format switch is not enabled on the Provisioning, the system can't find what object should be pulled for these fields.
Resolution
Customer Action:
NOTE: As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner. If you're no longer working with an implementation partner, contact SAP Cloud Support.
- Customer must provide written Approval before enabling Name Format feature:
Employee Central Support Engineer Team Action:
- Please refer to Internal Meno
Feature:
Must be enable in provisioning: Enable Name Format — requires “Employee Central V2 (i.e., Event Reason Derivation)”, “Enable Generic Objects”, “Effective Dated Data Platform”, “Employee Profile data audit” and “Enable the Attachment Manager
See Also
See 2317955 - Correct or Remove Job Information record via Import in Full Purge mode
Keywords
Report, Adhoc Report, Person and Employment Export, Name Format Code, provisioning, Enable Name Format — requires “Employee Central V2 (i.e., Event Reason Derivation)”, “Enable Generic Objects”, “Effective Dated Data Platform”, “Employee Profile data audit” and “Enable the Attachment Manager”, personal information, NameFormatGO is null , KBA , LOD-SF-EC-REP , Reporting Data (EC core only) , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem
SAP Knowledge Base Article - Public