2962639 - QR Code Size Changes While Performing Output on Zebra Printer

A QR code is being printed on a Zebra printer using a ZPL printer queue; however, the size of the QR code appears reduced on the printed document.

SAP Business by Design
SAP Cloud for Customer

1. Open any document which has an output with a QR code (e.g., a label).
2. Click on the preview button.

The QR code size appears correct based on the form template.

However when the document is printed on a device, the code size is smaller.

This is the expected behavior of the system. The behavior is caused due to the constraints XDC file on the ADS Rendering Server.

For SAP Business by Design and SAP Cloud for Customer the team responsible for the ADS server does not allow an xdc file change due to the multi tenancy concept. A change would affect all other systems, which would not be supported.

If a newer Zebra printer is available, a PDF printer queue can be used for the output.

QR Code, Zebra Printer, Label printing, Label, QRCode, ZPL, Shrink, incorrect size , KBA , BC-SRV-FP , Forms Processing , Problem

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions