2962689 - [[INTERVIEW_SCHEDULING_INTERVIEWER_NAMES]] token behavior - Recruiting Management

[[INTERVIEW_SCHEDULING_INTERVIEWER_NAMES]] token doesn't show interviewer's name with EC name format.

SAP SuccessFactors Recruiting Management

1. By default in en_US locale the name format is firstName + middleName + lastName. You have followed KBA 2274066 to set it to firstName + lastName.
2. Create a recruiting email template, contains [[INTERVIEW_SCHEDULING_INTERVIEWER_NAMES]] token
3. Create an interview, send the email template to candidate
4. Candidate receives the mail contains interviewer's name, the name format shows firstName+middleName+lastName instead of firstName + lastName

It's a standard system behavior. [[INTERVIEW_SCHEDULING_INTERVIEWER_NAMES]] token will only show the interviewer's name with the default name format, no matter the EC name format is used or not.

e.g.

In en_US locale, the name format shows firstName + middleName + lastName.

In zh_CN locale, the name format shows lastName + firstName.

When the token is used in the email it will populate with all the users selected for the interview panel. 

Please also note that this token (as any other Interview tokens) can only be used in Interview specific email triggers. They cannot be used for other type of triggers or other type of processes i.e. Offer Letter templates. 

2274066 - How to use Name Format functionality in Employee Central 

default, name, format, formal, name, interview, scheduling, email, token, interviewer, offer, letter, trigger  , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem