SAP Knowledge Base Article - Preview

2962721 - "You entered an incorrect URL or a network error occurred." when configuring trust for Carrier Site Builder


You establish a trusted connection between Recruiting Management and Identity Authentication.

In the field "Configuring IAS SAML 2.0 Integration in the Admin Center", I maintain the Tenant Name but get the following error message:

"You entered an incorrect URL or a network error occurred. Enter another URL or try again later. If the problem persists, contact your system administrators."


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Successfactors Recruiting Management
  • Identity Authentication


Identity Authentication 1.0 ; SAP SuccessFactors Recruiting all versions


CSB, ids, ias, careers, incorrect, url, sso, SAML, idp , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , BC-IAM-IDS , Identity Authentication Service , Problem

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