SAP Knowledge Base Article - Public

2962814 - Default Department Currency Selection Brings Wrong Currency in the Report

Symptom

You are accessing a report which has 'Default Department Currency' relative selection for some variable (e.g. Display Currency) and you cannot see the report results in the same currency of the Sales Organization assigned to the user.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to Organizational Management work center.
  2. Go to Org Structure work center view.
  3. Search for Org Structure assigned to the user.
  4. Open it.
  5. You can see it has a currency selected (e.g EUR).
  1. Go to Analysis work center.
  2. Go to Reports work center view.
  3. Search for a report view.
  4. Open it.
  5. You can see there is a Relative Selection named 'Default Department Currency'.
  6. Results are in a different currency (e.g. USD).  

Cause

The employee is assigned to an Org Unit with validity already expired. Note that non-primary assignments as well as not valid Org Units for the employee are not taken into account by the selection in reporting as well as not valid.

Resolution

This can be checked following these steps below:

  1. Go to Organizational Management work center.
  2. Go to Org Structure work center view.
  3. Search for Org Structure assigned to the user.
  4. Open it.
  5. Search for the user. 
  6. You can see it has a validity already expired.

 In order to solve that, make a primary assignment for the employee in an organisation model that is still valid today.

Keywords

default department currency, relative selection, wrong currency, currency report, wrong report currency, currency, , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions