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SAP Knowledge Base Article - PreviewSymptom
When requesting the External Pricing in a Ticket that came from a Field Service Management (FSM) Integration, the following error is displayed:
Failed conversion of ID 123 (123 represents the ID of a Product).
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Field Service Management all versions
Keywords
FSM Error; Unable to Request Price; Pricing not working; Product Issue; Item FSM not working; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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