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2962999 - BI Launchpad / CMC page reflects "HTTP Status 404 - Not Found" error after removing SAML certificate-sampletestkeystore.jks


  • Deleting sample and/or expired sampletestKeystore.jks file prevents users from logging into CMC and BI Launchpad.
  • There is a need to delete sample and/or expired sampletestKeystore.jks file under <INSTALLDIR>\SAP BusinessObjects\tomcat\webapps\BOE\WEB-INF folder.



  • SAP BusinessObjects Business Intelligence Platform 4.2 Support Package 07 Patch 01 and above
  • Value of "saml.enabled" is set to "false" in under:
    <INSTALLDIR>\SAP BusinessObjects\tomcat\webapps\BOE\WEB-INF\config\default, or
    <INSTALLDIR>\SAP BusinessObjects\tomcat\webapps\BOE\WEB-INF\config\custom


SAP BusinessObjects Business Intelligence platform 4.2


BILP The origin server did not find a current representation for the target resource or is not willing to disclose that one exists , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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