SAP Knowledge Base Article - Public

2963019 - SAP Jam URL with anchor does not jump to the anchor

Symptom

  • SAP Jam URL with anchor does not jump to the designated anchor (page/section). 

  • Page loads but stays on top of page

  • Expected behavior is that the page shows the position of the anchor on top of page

Environment

SAP JAM Collaboration

Cause

It happens when the hash ends up with a dot

Resolution

Engineering team is developing a permanent fix for the issue the tentative release date of October 16, 2020.

Please follow the workaround below while we await the permanent fix:

The user can change 1.1. to 1.1   

<a href="#1.1." name="1.1.">  => <a href="#1.1" name="1.1">

Keywords

JAM, URL, anchor, redirect, link, jump, page, load  , KBA , LOD-SF-JAM-BRN , Branding Options - Web & Mobile , Problem

Product

SAP Jam Collaboration all versions