Symptom
Why are deleted Global Assignment being searched in the Action Search?
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central: Global Assignment
- SAP SuccessFactors Employee Central: Concurrent Employment
- SAP SuccessFactors HXM Suite
Reproducing the Issue
- Delete a user's Global Assignment through Manage Global Assignment
- In People and Action Search, search for the user with deleted Global Assignment
RESULT: The deleted Global Assignment will get pulled in the search
Cause
This is an expected behavior when the 'Show inactive user in people search' switch in 'Company System and Logo Settings' is enabled.
Below is the order of preference when switch is on:
- Active Global Assignment/Concurrent Employment
- INACTIVE Global Assignment/Concurrent Employment
- Active Regular Employment
This happens because when we delete a Global Assignment, it is not actually purged from the system, therefore, it is still in the system.
Resolution
Currently, this is how the system is designed.
If you don't wish for inactive employments to show in the Action Search, you may disable the 'Show inactive user in people search' switch in 'Company System and Logo Settings'.
- Navigate to Company System and Logo Settings
- Search for 'Show inactive user in people search'
- Untick the switch
- Save changes
See Also
Keywords
Inactive Global Assignment, Global Assignment, Inactive, inactive user, Action Search, People And Action Search, Global Search, show inactive user in people search , KBA , LOD-SF-EC-CGA , DO NOT USE - Use EC-CON or EC-GA , LOD-SF-PLT , Platform Foundational Capabilities , Problem