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SAP Knowledge Base Article - PreviewSymptom
Items approved in Service Calls (available at Field Service Management) are showing empty Product description within the Tickets (available at Cloud for Customer).
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Environment
SAP Cloud for Customer
SAP Field Service Management
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Field Service Management all versions
Keywords
Item; Material; FSM Replication; FSM Missing Details; C4C FSM Integration Empty; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To
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