SAP Knowledge Base Article - Public

2963502 - Workflow not being triggered when the Job Change comes from Compensation Module

Symptom

Workflow not being triggered when the Job Change comes from Compensation Module

Environment

  • SAP SuccessFactors Employee Central - Workflows
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Create a Job Change in Compensation Module.
  2. Once completed, the Job Change is also reflected in EC Job Information Portlet.
  3. Workflow rule configured in JobInfo is triggered (as per rule trace) but the Workflow Notification is not sent.

Resolution

This is is an expected behavior. Workflows are not supported when the changes came from Compensation Module.

When the data is finally published, Workflows should not trigger irrespective of what approach is used as the approvals already happened in the Compensation Module. When the Compensation Draft data is finally published, it needs to be converted to “saved” data and the transaction sequence number should be appropriately adjusted if there was another persisted record already in the Database for the same date.

Keywords

Workflow not triggered, compensation module, ec workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-CMP , Compensation Management , How To

Product

SAP SuccessFactors Employee Central all versions