Symptom
Starting from CPM(Cloud Print Manger) 760, the sapwin_ex.log(C:\Users\<CPM sevice account>\AppData\Roaming\SAP\Cloud Print Manager\Sapwin) contains error that the ACSWrapper.dll can not be loaded as below:
...
Looking for file C:\Program Files (x86)\SAP\ACSWrapper.dll
Error loading ACSWrapper.dll
...
Environment
- CPM 760
Cause
The ACSWrapper.dll is only important for SAP GUI and SAPSprint. ACSWrapper is the interface between the C++ coding for SAP GUI and SAPSprint and the C# coding for Aspose PDFPRINT.
However for CPM the interface is not necessary since it is completely written in C#, the message is still written because it is somewhere located in a common module.
Resolution
The message can be ignored in CPM case.
In SAP GUI and SAPSprint scenario, the messsage "Error loading ACSWrapper.dll" means that the SAPPDFPRINT could not be loaded correctly.
See Also
2963550 - sapwin_xxxx.log can not be generated since CPM 760
Keywords
Cloud Print Manager, CPM, Error loading ACSWrapper.dll, sapwin_ex.log , KBA , BC-CCM-PRN-OM-PM , S/4HANA Output Management Print Manager , Known Error