Symptom
Starting from CPM (Cloud Print Manger) 760, the sapwin_ex.log file (under C:\Users\<CPM service account>\AppData\Roaming\SAP\Cloud Print Manager\Sapwin) contains error that the ACSWrapper.dll can not be loaded as below:
...
Looking for file C:\Program Files (x86)\SAP\ACSWrapper.dll
Error loading ACSWrapper.dll
...
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Environment
- S/4HANA Public Cloud, all versions
- Cloud Print Manager (CPM), as of version 760
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
Cloud Print Manager, CPM, Error loading ACSWrapper.dll, sapwin_ex.log , KBA , BC-CCM-PRN-OM-PM , S/4HANA Output Management Print Manager , Known Error
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