SAP Knowledge Base Article - Preview

2963538 - RAS server crashes when opening a report created in Crystal Reports with a filename longer than 45 characters

Symptom

  • When using BOE RAS in standalone mode, opening a report with a filename (Report path does not appear to be important) longer than 45 characters causes the RAS server to crash and the SDK throws the error:

    javax.servlet.ServletException: com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: {0}. --- Connection reset---- Error code:-2147217387 [CRSDK00000039] Error code name:connectServer
    org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:666)
    org.apache.jsp.ras2008_005funmanaged_005fviewreport.index_jsp._jspService(index_jsp.java:180)
    org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:71)
    ...

    For example:

    Working:  ThisIsALongFileName12345678901234567890123.rpt
    Failing:    ThisIsALongFileName123456789012345678901234.rpt
       


Read more...

Environment

  • SAP BusinessObjects Business Intelligence platform 4.2
  • SAP BusinessObjects Business Intelligence platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

RAS crash standalone connectServer fail , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.