SAP Knowledge Base Article - Public

2963668 - Personnel Number missing in 'Maintain Service Entry Sheets' APP

Symptom

The Personnel Number is not displayed in the APP 'Maintain Service Entry Sheets - Lean Services'

Environment

SAP S/4HANA Cloud All versions

Reproducing the Issue

Open the APP 'Maintain Service Entry Sheets - Lean Services'. 
In the selection overview introduce the field 'Personnel Number' into the view. 
The 'Personnel Number' field is empty

Cause

The Personnel Number is not included in the CDS view C_SERVICEENTRYSHEETWD used to retrieve the Service Entry Sheet Information in the APP.
When you create a  Service Entry Sheet the Personnel Number field is not an available field.  In the Public Cloud environment, flexible workflow is active for Service Entry Sheets, as per the standard delivered content. (See SSCUI 101941) When flexible workflow is active the field is not present and cannot be manually filled.

Resolution

N/A

Keywords

MMPUR_SES_WF_A_V-FLEX_WF_ACTIVE, CSRVCENTRSHTWD-RESPONSIBLEPERSON, 101941, SLOG_SES_FLEX_WF, C_SERVICEENTRYSHEETWD, CSRVCENTRSH000WD, PERNR , KBA , MM-FIO-SRV , Fiori UI for Services Management , MM-PUR-SVC-SES , Service Entry Sheet for Service Procurement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions