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SAP Knowledge Base Article - PreviewSymptom
- Unable to close several incidents with AI_SDK_SP_AUTO_CLOSE
- Report says it set the status, when in reality, it remains at E0005 user status:
Status of transaction 'Incident (IT Service Management)'(ZMIN) 8000001907 changed from 'Lösungsvorschlag'(E0005) to 'Geschlosse
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
SOLMAN, auto close report, IT Service Management, ITSM , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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