SAP Knowledge Base Article - Public

2963912 - Internal Hire is triggered for future terminated employees - Employee Central

Symptom

When employee has a future record for his termination and then he applies for a new job, the system is triggering the manage pending hires process as an internal hire instead of a rehire process.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Recruiting
  • SAP SuccessFactors Onboarding

Cause

This is expected behavior by the system. This is because there is no way that Recruiting or Onboarding identify that Employee Central employee has a future termination scheduled and as the current data for this user is still active in the system system will treat the transaction as a normal internal hire process.

Resolution

As there is no validation through the integration to see the future termination record, it is recommended to perform this specific transaction within Employee Central.

If this is a needed functionality an enhancement request can be submitted to product management consider change this behavior: 2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products.

Keywords

internal, hires, termination, future, terminated, manage, pending, hires, recruiting, onboarding, external, internal, candidates, internal hire, successfactors, employee central , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Product Enhancement

Product

SAP SuccessFactors HXM Suite 1911