SAP Knowledge Base Article - Public

2964463 - Claim date references the Server time instead of the system date of the employee.

Symptom

When claiming for a reimbursement the system picks the server date instead of the system date of the employee claiming.

Environment

SAP SuccessFactors Employee - Global Benefits

Reproducing the Issue

  1. Go to any profile > Benefits Overview page.
  2. Claim a Reimbursement.
  3. Claim date will respect the Server's date instead of the system date of the employee claiming.

Cause

This is a known limitation through and is planned to be enhanced in BEN-5961.

Resolution

Kindly monitor this KBA as we will update this KBA once the enhancement is rolled out.

See Also

2852995 - Benefits - Start a claim button not showing

Keywords

BenefitEmployeeClaim, Reimbursement, ServerTime , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors HXM Core 2005