SAP Knowledge Base Article - Public

2964499 - Creating, previewing or sending an Offer Letter is throwing an error message - Recruiting Management


When generating, previewing or sending an Offer Letter, the system displays an error message, with one of the fingerprints below:

  • a54daf171f5261f8d2fc774183806290a6b4caac
  • d829e90e2d0b2d06f4f4323260e6e32da2cbf21c
  • 265af65778c1a90138d7d2aa4a216ed563a56189
  • 5424982d21c7982ae164c5c64a753e5c0dc59d2b


SAP SuccessFactors Recruiting Management


The offer letter is exceeding the document attachment allocation on the maximum size the users can attach files.


Increase the document attachment allocation in order to not receive this error anymore. The steps to perform this is described in this KBA: 2272521 - The file size exceeds the maximum file size limit of 5000 kilobytes or the file size is 0 - SuccessFactors.


a54daf171f5261f8d2fc774183806290a6b4caac, d829e90e2d0b2d06f4f4323260e6e32da2cbf21c, 265af65778c1a90138d7d2aa4a216ed563a56189, 5424982d21c7982ae164c5c64a753e5c0dc59d2b, offer, letter, error, attachment, pdf, email. , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting all versions