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2964886 - Software Update Manager is getting failed in phase BEGIN_PRE with error- FATAL: Got signal 'SIGABRT' (6)!

Symptom

Software Update Manager (SUM) is getting failed with the below error:

Directory: /app/SID/sap/SUM/abap/log
Name: SAPCONTROL_INSTANCELIST.OUT:

EXECUTING /usr/sap/<SID>/SYS/exe/uc/linuxx86_64/sapcontrol -prot NI_HTTP -host appserver3 -nr 27 -function GetSystemInstanceList

31.08.2020 15:40:06
GetSystemInstanceList
OK
hostname, instanceNr, httpPort, httpsPort, startPriority, features, dispstatus
appserver1, 27, 52713, 52714, 3, ABAP|GATEWAY|ICMAN|IGS, GREEN
appserver2, 27, 52713, 52714, 3, ABAP|GATEWAY|ICMAN|IGS, GREEN
appserver3, 27, 52713, 52714, 3, , GREEN
ascs  27, 27, 52713, 52714, 1, GATEWAY|MESSAGESERVER|ENQUE, GREEN

Directory: /app/SID/sap/SUM/abap/tmp
Name: dev_SAPup:

EXECUTING /app/SID/sap/SUM/abap/bin/SAPup rootdir=/app/SID/sap/SUM/abap rootdir=/app/SID/sap/SUM/abap guiconnect=127.0.0.1:29909
Connecting to host '127.0.0.1' port 29909...
Connected
*** Error in `/app/<SID>/sap/SUM/abap/bin/SAPup': double free or corruption (!prev): 0x0000564184e5d600 ***
...
*** FATAL: Got signal 'SIGABRT' (6)! Please contact the SAP support!
*** FATAL: SAPup got signal in phase 'BEGIN_PRE', stack trace written to /app/<SID>/sap/SUM/abap/tmp/dev_SAPup.
EXEC> Process with PID 28818 terminated with status -6 at 20200831220508!

Directory: /app/SID/sap/SUM/abap/tmp
Name: SAPup_error.txt

SAPup release lmt_020 build time 19:27:42 Aug 24 2020 aborted in phase BEGIN_PRE with signal 6 at Tue Sep 1 11:58:13 2020
C-STACK
SAPup[T][0x5647a47f116d,0x10316d]
SAPup[T][0x5647a47f4163,0x106163]
SAPup[T][0x5647a47eff0f,0x101f0f]
SAPup[T][0x5647a4aef65f,0x40165f]
<signal handler called> [0x7f2494c88c10,0x10c10]
libc.so.6[S](__GI_raise+0x37)[0x7f2494907f67,0x34f67]
libc.so.6[S](__GI_abort+0x13a)[0x7f249490933a,0x3633a]
libc.so.6[S](__libc_message+0x334)[0x7f24949470f4,0x740f4]
libc.so.6[S](malloc_printerr+0xa6)[0x7f249494c646,0x79646]
libc.so.6[S](_int_free+0x693)[0x7f249494d393,0x7a393]
libc.so.6[S](_IO_new_fclose+0x189)[0x7f249493d879,0x6a879]
SAPup[T][0x5647a494a9d8,0x25c9d8]
SAPup[T][0x5647a4b13941,0x425941]


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Environment

ABAP

Software Update Manager

Product

SAP ERP 6.0 ; SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

FATAL: Got signal 'SIGABRT' (6)! Please contact the SAP support! Software Update Manager 2.0 1.0 , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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