2964906 - Error loading Live Data Connection - Unable to access data source in Story

• User can view a Story (can see data and charts) but cannot edit the datasource nor create a new one
• When trying to create a new one or when selecting Edit Datasource in Story Designer, the following error messages are displayed:
  "Error loading live data connection. please contact your administrator."
  "Cannot read property 'data' of undefined."
• Browser network logs: 
  
  • {message: "You are not authorized to Maintain Connection .", stack: "",…}
    bUIMsg: true
    bWarning: false
    errorDetails: [{messageId: "UNAUTHORIZED", message: "You are not authorized to Maintain Connection .",…}]
    message: "You are not authorized to Maintain Connection ."
    stack: ""
  • "You are not authorized to Read Connection SAP SuccessFactors Reporting" Status 500

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
  
  • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
    
    • People Analytics (Analytics Cloud for SF)
      
      • Query Designer - Filter, Calculated Column, Params

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