SAP Knowledge Base Article - Preview

2964906 - Error loading Live Data Connection - Unable to access data source in Story

Symptom

  • User can view a Story (can see data and charts) but cannot edit the datasource nor create a new one
  • When trying to create a new one or when selecting Edit Datasource in Story Designer, the following error messages are displayed:
    "Error loading live data connection. please contact your administrator."
    "Cannot read property 'data' of undefined."
  • Browser network logs: 
    • {message: "You are not authorized to Maintain Connection .", stack: "",…}
      bUIMsg: true
      bWarning: false
      errorDetails: [{messageId: "UNAUTHORIZED", message: "You are not authorized to Maintain Connection .",…}]
      message: "You are not authorized to Maintain Connection ."
      stack: ""
    • "You are not authorized to Read Connection SAP SuccessFactors Reporting" Status 500

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
    • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
      • People Analytics (Analytics Cloud for SF)
        • Query Designer - Filter, Calculated Column, Params

Product

SAP SuccessFactors HXM Suite 2205

Keywords

story, datasource, Query, Designer, error, live, data, connection, cannot edit report story query, user with story access cannot create, check, tool, Embedded_BI_Content_Admin, cannot edit datasource, Error loading live data connection, You are not authorized to Maintain Connection , KBA , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , LOD-SF-ANA-SAC , Stories in People Analytics , Problem

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