SAP Knowledge Base Article - Preview

2964906 - Error loading Live Data Connection - Unable to access data source in report story mode

Symptom

  • User can view a Report-Story (can see data and charts) but cannot Edit the Datasource nor create a New one
  • When trying to create a new one or when selecting Edit Datasource in Story Designer, the following error messages are displayed:
    "Error loading live data connection. please contact your administrator."
    "Cannot read property 'data' of undefined."
  • Browser network logs: 
    • {message: "You are not authorized to Maintain Connection .", stack: "",…}
      bUIMsg: true
      bWarning: false
      errorDetails: [{messageId: "UNAUTHORIZED", message: "You are not authorized to Maintain Connection .",…}]
      message: "You are not authorized to Maintain Connection ."
      stack: ""
    • "You are not authorized to Read Connection SAP SuccessFactors Reporting" Status 500


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Environment

  • SAP SuccessFactors HXM Suite
    • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
      • People Analytics (Analytics Cloud for SF)
        • Query Designer - Filter, Calculated Column, Params

Product

SAP SuccessFactors HXM Suite 2205

Keywords

story datasource, error live data connection, cannot edit report story query, user with story access cannot create, check tool, Embedded_BI_Content_Admin, cannot edit datasource , KBA , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , LOD-SF-ANA-SAC , Stories in People Analytics , Problem

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