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SAP Knowledge Base Article - PreviewSymptom
- After changing the HAC Service User credentials, the customer is unable to connect to the Online Standard Reports
- Users are getting a "rsReportServerDatabaseUnavailable" message
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Environment
- SAP Contact Center 7.0
- Microsoft SQL Server 2008
- Microsoft SQL Server 2012
- Microsoft SQL Server 2014
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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