2964975 - setPeerPublicKeyFromBlob failed error in dashboard

After updating your BusinessObjects Enterprise server, dashboards no longer work and throw the error

"Failed to connect to the BI platform. If this error keeps occurring then refer to sap Note 1668437 for troubleshooting"

After obtaining a fiddler trace, you see an error in the call " /dswsbobje/services/Session"

The error looks like this:

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<?xml version='1.0' encoding='UTF-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Body><soapenv:Fault><faultcode>soapenv:Server.generalException</faultcode><faultstring>Internal error.
</faultstring><detail><ns1:DSWSException xmlns:ns1="session.dsws.businessobjects.com"><ID>XXX</ID><Message>loginWithSerializedSession The exception is of a known origin. (Error: N/A 99998)</Message><Operation>session.dsws.businessobjects.com/loginWithSerializedSession</Operation><CallStackTrace>com.crystaldecisions.sdk.exception.SDKServerException: Internal error.

cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Internal error.

The server supplied the following details: OCA_Abuse exception 22273 at [channelmgr.cpp : 128] 42254 {}
...setPeerPublicKeyFromBlob failed (keyagree.cpp,76)

at com.crystaldecisions.sdk.exception.SDKServerException.map(SDKServerException.java:99)
at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:124)
at com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.createConfidentialChannel(ConfidentialChannelService.java:150)
at com.crystaldecisions.sdk.occa.security.internal.CCMap.locateCCItem(CCMap.java:63)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.logonWithTokenHelper(LogonService.java:372)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.sharedSessionLogon(LogonService.java:355)
at com.crystaldecisions.sdk.occa.security.internal.SecuritySession.makeSessionHelper(SecuritySession.java:1001)
at com.crystaldecisions.sdk.occa.security.internal.SecuritySession.makeSession(SecuritySession.java:975)
at com.crystaldecisions.sdk.occa.security.internal.SecurityFactory.makeSecuritySession(SecurityFactory.java:143)
at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.getSession(SecurityMgr.java:191)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.getSession_aroundBody14(SessionMgr.java:744)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.getSession_aroundBody15$advice(SessionMgr.java:514)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.getSession(SessionMgr.java:1)
at com.businessobjects.dsws.session.SessionSkeleton.loginWithSerializedSession(SessionSkeleton.java:1024)
at com.businessobjects.dsws.session.SessionMessageReceiverInOut.invokeBusinessLogic(SessionMessageReceiverInOut.java:335)
at org.apache.axis2.receivers.AbstractInOutMessageReceiver.invokeBusinessLogic(AbstractInOutMessageReceiver.java:40)
at org.apache.axis2.receivers.AbstractMessageReceiver.receive(AbstractMessageReceiver.java:114)
at org.apache.axis2.engine.AxisEngine.receive(AxisEngine.java:181)
at org.apache.axis2.transport.http.HTTPTransportUtils.processHTTPPostRequest(HTTPTransportUtils.java:172)
at org.apache.axis2.transport.http.AxisServlet.doPost(AxisServlet.java:146)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at com.businessobjects.dsws.wsc.common.http.GenerateSessionIDFilter.doFilter(GenerateSessionIDFilter.java:33)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.businessobjects.dsws.wsc.common.axis.FlashFilter.doFilter(FlashFilter.java:45)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
at com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuseHelper.read(oca_abuseHelper.java:106)
at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAcc._ConfChannelStub.Create(_ConfChannelStub.java:76)
at sun.reflect.GeneratedMethodAccessor904.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.crystaldecisions.enterprise.ocaframework.ManagedService.invoke(ManagedService.java:356)
at com.crystaldecisions.sdk.occa.security.internal._ConfChannelProxy.Create(_ConfChannelProxy.java:57)
at com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.establishConfidentialChannel(ConfidentialChannelService.java:185)
at com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.createConfidentialChannel(ConfidentialChannelService.java:145)
... 64 more
</CallStackTrace><CauseException>com.crystaldecisions.sdk.exception.SDKServerException</CauseException><CauseID /><CauseMessage>Internal error.
</CauseMessage><CauseDetail>Internal error.

The server supplied the following details: OCA_Abuse exception 22273 at [channelmgr.cpp : 128] 42254 {}
...setPeerPublicKeyFromBlob failed (keyagree.cpp,76)

</CauseDetail></ns1:DSWSException><ns2:exceptionName xmlns:ns2="http://xml.apache.org/axis/">com.businessobjects.dsws.DSWSException</ns2:exceptionName></detail></soapenv:Fault></soapenv:Body></soapenv:Envelope>

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• SAP BusinessObjects Enterprise 4.2 SP5

dswsbobje confidentialchannel runtimes cryptojfips jar update , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem