SAP Knowledge Base Article - Public

2965034 - Candidates can upload resume and cover letter file without file extension - Recruiting Management


In candidate profile, resume or cover letter field, candidates can upload a file without file extension.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to candidate profile
  2. Upload a file without extension to resume or cover letter field
  3. The file is uploaded without any errors


This is an expected behavior. The system identifies the file type from the content and not just by the extension.

Resume and Cover Letter fields in candidate profile only supports .doc, .docx, .gif, .jpeg, .jpg, .pdf and .txt. file. If the candidate uploads a file with these file types, though the file doesn't have extension, the file can still be uploaded without any issues.

However, if the candidate tries to upload a file with other file types like .html, .exe, .ppt, etc., the system will throw out an error saying that the file type is not supported even the file doesn't have extension.

The uploaded file will be scanned for Anti-Virus. If the file contains malicious payload, the upload will be blocked.


job application, candidate profile, file extension, attachment, document, upload, resume, cover letter, Anti-Virus , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem


SAP SuccessFactors Recruiting all versions