SAP Knowledge Base Article - Public

2965330 - The button "Open Object Detail" is missing in the New Quick View.

Symptom

Since the 2008 upgrade the option for "Open Object Detail" is missing in the New Quick View QT.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers Work Center (as an example).
  2. Go to the Accounts View.
  3. Open the New Quick View for any Account
  4. The button "Open Object Detail" for opening the TI of the Account is missing at the top of the QT.

Cause

The description or name is missing in the Primary Title.

Resolution

  1. Start Adaptation Mode.
  2. Select the header of the QT.
  3. The Primary Title is empty.
  4. Drag and drop either the Name or the Description into the Primary Title.
  5. Leave Adaptation Mode.
  6. The button "Open Object Detail" is displayed again.

See Also

[Enter your See Also here...]

Keywords

Open Object Detail; Primary Title; button; missing; new quick view; , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Bug Filed

Product

SAP Cloud for Customer add-ins 2020 ; SAP Cloud for Customer core applications 2008