Symptom
- Restarting Server Intelligence Agent (SIA), does not restart the servers in it
- Starting SIA does not start the servers in it
- In clustered environments, restarting servers in Central Management Console (CMC) does not have effect
- In Task Manager, sia.exe can be seen changing PID after few seconds
- Many java_*.hprof files are generated in <Install_DIR>\SAP BusinessObjects Enterprise XI 4.0\logging folder
- In SIA's JVM log file, the following error can be seen:
- java.lang.OutOfMemoryError: Java heap space
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.x
- Windows Server
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
max, jvm, Xmx, -Xmx, java, lang, Out, of, Memory, Error, heap, space, Tomcat, Apache, start, restart, PID, serverpids, SvcMgr , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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