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2965469 - Services do not start when SIA is started


  • Restarting Server Intelligence Agent (SIA), does not restart the servers in it
  • Starting SIA does not start the servers in it
  • In clustered environments, restarting servers in Central Management Console (CMC) does not have effect

  • In Task Manager, sia.exe can be seen changing PID after few seconds
  • Many java_*.hprof files are generated in <Install_DIR>\SAP BusinessObjects Enterprise XI 4.0\logging folder
  • In SIA's JVM log file, the following error can be seen:
    • java.lang.OutOfMemoryError: Java heap space



  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Windows Server


SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3


max, jvm, Xmx, -Xmx, java, lang, Out, of, Memory, Error, heap, space, Tomcat, Apache, start, restart, PID, serverpids, SvcMgr , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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