SAP Knowledge Base Article - Public

2965852 - Alerts not sent for Positions cc dynamic roles - Employee Central

Symptom

There is a configuration to trigger Position (or other MDF) alerts using dynamic role as CC role, however the notification is not sent.

Environment

SAP SuccessFactors Employee Central - Alerts and Notifications

Reproducing the Issue

  1. Trigger a CC Alert for Position Dynamic Roles.
  2. Alert isn't received.

Cause

This is working as expected by system design.

Resolution

For updates to design, please raise an enhancement request by following KBA 2090228 on "How to submit an enhancement request" as process. 

Keywords

dynamic, role, cc, position, alert, notification, email, rule, working, not, message, sent, send, mdf, alerts, receiving, ECT-98194 , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC , Employee Central , Product Enhancement

Product

SAP SuccessFactors Employee Central 2411