SAP Knowledge Base Article - Public

2965852 - Alerts not sent for Positions cc dynamic roles - Employee Central

Symptom

There is a configuration to trigger Position (or other MDF) alerts using dynamic role as CC role, however the notification is not been sent.

Environment

  • SAP SuccessFactors Employee Central
  • Alerts and Notifications

Cause

Engineering team confirmed that this is not supported by the system design.

Resolution

If this configuration is needed please feel free tp suggest a new enhancement for this functionality improvement:

KBA for Enhancement Request: 2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

dynamic, role, cc, position, alert, notification, email, rule, working, not, message, sent, send, mdf, alerts, receiving, ECT-98194 , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite 1911