SAP Knowledge Base Article - Public

2965859 - How to disable comments within company content in the JAM Home Page?

Symptom

Is it possible to disable comments within content items in the JAM Home Page?

Environment

SAP Jam Collaboration

Resolution

When maintaining your intranet pages on the > SAP Jam Admin console > Product Setup > Home Page Management>, you will see a Users can post publicly visible comments on company content option which allows full and restricted access users to comment on, like, tag or rate documents, videos, and images that are uploaded and displayed on the company custom home page.

Comments are publicly visible and searchable by everyone in the company. You can also create polls for everyone to participate in on the company home page. Applicable for web, mobile, and API. By default, this option is enabled but you can toggle it to disable. 

It is currently not possible within SAP JAM to disable comments in specific items, only the entire Home Page; the same is applied to group content.

Note: When this option is selected, it does not apply to the following:

  • Content that's uploaded or posted to public groups and displayed on the home page.
  • Content posted on area home pages.
  • Business records that are highlighted and displayed on the home page.

More information on this can be found on guide below:

https://help.sap.com/doc/0b156e34a5324ba6b350b4a4c49f4e53/LATEST/en-US/sap_jam_admin_guide.pdf

Keywords

JAM Content Comments SAP Item Disable Home Page , KBA , LOD-SF-JAM-HOM , Custom Home Page , Problem

Product

SAP Jam Collaboration 1905