SAP Knowledge Base Article - Public

2965940 - Workflow rules are not supported - Onboarding

Symptom

  • Rules that trigger Workflow are not working properly on the Personal Data Collection step.
  • See application error while submitting the Personal Data Collection step.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Resolution

Rules that triggers Workflow are not currently supported in Onboarding module.


To remove/skip the workflow rules:

If rule is configured in Manage Business Configuration page:

  1. Go to relative entity e.g. jobInfo > find the workflow rule
  2. Click on "Take Action" > "Make Correction"
  3. Click on "Details" button
  4. Change "Onboarding" from "Yes" to "No" > save


If rule is configured in Configure Object Definition page:

  1. Select Object Definition + (relative MDF object) > find the workflow rule
  2. Click on rule details (or, go to Configure Business Rules > search with above rule id)
  3. Click on "Take Action" > "Make Correction"
  4. Add a condition to skip the rule for onboarding process referring to guide: Personal Data Collection Configuration > save

See Also

Personal Data Collection Configuration

Keywords

Workflow, rules, EC, OBX, PDC, Onboarding, application error, Personal Data Collection, step, not supported , KBA , LOD-SF-OBX-PDC , Personal Data Collection , How To

Product

SAP SuccessFactors Onboarding all versions