Symptom
What token can be used to populate the Job Requisition title in the Offer Letter?
Environment
SAP SuccessFactors Recruiting Management
Resolution
The token currently available in Manage Offer Letter Templates to populate the Job Requisition title is this one: [[JOBREQ_TITLE]].
Please note that the token will render the value depending on the candidate type. For external candidates it will populate the external Job Requisition title and for internal candidates the internal Job Requisition title.
Please refer to KBA 2162125 - Job Title Token [[JOB_REQ_TITLE]] - Recruiting Management, which describes the same behaviour.
An enhancement request to have the token to populate the internal Job Requisition title regardless of the candidate's type has already been submitted. Please review Request ID 241284 and feel free to vote for it.
A possible workaround could be to configure a custom field in the job requisition with a business rule that fills out the information based on the internal Job Requisition title and then this field could be used in the Offer Letter. Please reach out to your Implementation Partner or Professional Services.
Please also note that the token [[JOB_REQ_TITLE]] does not work for Offer Letter templates.
See Also
KBA 2162125 - Job Title Token [[JOB_REQ_TITLE]] - Recruiting Management
Keywords
Internal, job, title, requisition title, offer, letter, token, external , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , How To