SAP Knowledge Base Article - Public

2966077 - Internal Candidate not Deconverting to External Candidate

Symptom

When candidate is made in active they are not being picked up for the Candidate deconversion Job in provisioning

Environment

SAP SucccessFactors Recruiting Management

Cause

No Internal Candidate Profile associated with inactive user

Resolution

This can be expected because the Internal Candidate Profile was not associated with the inactive user so wasn't picked up for the deconversion process.

Keywords

Inactive User, Deconversion , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions