SAP Knowledge Base Article - Public

2966896 - My Visits Query is Showing Unexpected Data

Symptom

My Visits query is showing the visits which is not expected to be displayed here. (For example: the visits owned by other employees)

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Visits work center. 
  2. Select the query 'My Visits'. Here, in the owl, you see some visits which are owned by other employees 

Cause

The Logon user (employee) is assigned in the visit as Organizer/Attendee/Other Party.

Resolution

If the logon user is involed in the visit as any of the above party, this visit will be displayed in "My Visits" query, which means you're involved in this visit.

See Also

2537274 - My Team's Visits Query is Not Showing Correct Data

Keywords

My Visits, Query , KBA , LOD-CRM-ACT-VST , Visit Planning , How To

Product

SAP Cloud for Customer core applications all versions