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SAP Knowledge Base Article - PreviewSymptom
Solution Manager jobs that retrieve and send information to SAP backend aren't working after the change to the new Support Backbone. You want to ensure that your solution manager system contain all corrections to connect in SAP backend.
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Environment
SAP Solution Manager 7.2 SP08-SP18
Product
SAP Solution Manager 7.2
Keywords
Corrections, var, ccc, hosting, ITSM, IT Service Management, VAR, Send_to_SAP, SOLMAN_INCIDENT_UPD, SOLMAN_INCIDENT_ISV, new Support Hub, HTTP, new SAP backbone, REFRESH_ADMIN_DATA_FROM_SUPPORT, SM:LMDB GENERIC UPLOAD , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-SUP , Service Desk / Incident Management , Problem
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