SAP Knowledge Base Article - Public

2967264 - Updating Resume on Candidate Profile

Symptom

When a Candidate updates their CV/Resume on their candidate profile they receive a dialogue box to overwrite their profile. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Careers
  2. My Candidate Profile
  3. Edit Candidates Resume
  4. Dialogue box to Overwrite Profile populates

Cause

Resume Parsing is enabled in Manage Recruiting Settings.

Resolution

When resume parsing is enabled in "Manage Recruiting Settings" it is expected that the candidate will see the dialogue box for the candidate to choose to keep the current profile or overwrite the profile.

See Also

2081576 - Resume Parsing in SuccessFactors Recruiting

2733185 - Resume Parsing Not Filling the Information in Candidate Profile

2582786 - Candidate profile import / Candidate creation through API and resume parsing - Recruiting Management

Keywords

Resume Parsing, CV, Overwrite Profile, External Candidate, Internal Candidate  , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions