SAP Knowledge Base Article - Public

2967289 - 'Open Task' button is missing from the My Inbox app - SAP S/4HANA Cloud Public Edition

Symptom

With SAP S/4HANA Cloud Public Edition 2008 release the "Open Task" button has disappeared from the My Inbox app.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud Public Edition 2008 and above

Cause

The "Open Task" button is missing from the My Inbox app because of the improved 'My Inbox visualization'.

Resolution

By clicking on the link of the Invoice Document No. the invoice can be displayed because the link to the Supplier Invoice is directly connected with the invoice ID.

Therefore the result of opening this link is the same as it was with the "Open Task" button only it is accessible through a different way.

Open Task

Keywords

Open Task, button, My Inbox, missing, disappeared, App ID F0862, Supplier Invoice, Invoice Document No. , KBA , MM-IV-LIV-2CL , Logistics Invoice Verification (Public Cloud) , MM-FIO-IV , Fiori UI for Invoice Verification , How To

Product

SAP S/4HANA Cloud Public Edition all versions