SAP Knowledge Base Article - Public

2967296 - Error when accessing Talent Community from home page - Recruiting Marketing

Symptom

Candidates encountering error when they try to access talent community page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to RMK career site 
  2. Click on Join Talent Community
  3.  Error will appear

Cause

The reason why this is happening is due to an invalid locale configured in the career site builder which is for example en_GB/ in the said URL.

Resolution

Remove the excess “/” on the URL in the configuration for talent community setup so that the error will not occur further once the talent community button has been clicked. See example URL: https://supportmnl1.valhalla.stage.jobs2web.com//talentcommunity/subscribe/?locale=en_GB/

Keywords

Recruiting Marketing, Talent Community, Error, f2e85842255bc24767b23fc245d132e05b5c7ca8, CSB, java script, URL , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions