SAP Knowledge Base Article - Public

2967296 - Error when accessing Talent Community from home page - Recruiting Marketing


Candidates encountering error when they try to access talent community page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to RMK career site 
  2. Click on Join Talent Community
  3.  Error will appear


The reason why this is happening is due to an invalid locale configured in the career site builder which is for example en_GB/ in the said URL.


Remove the excess “/” on the URL in the configuration for talent community setup so that the error will not occur further once the talent community button has been clicked. See example URL:


Recruiting Marketing, Talent Community, Error, f2e85842255bc24767b23fc245d132e05b5c7ca8, CSB, java script, URL , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem


SAP SuccessFactors Recruiting all versions