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SAP Knowledge Base Article - PreviewSymptom
Once internal memo is created, you can only remove it's content but deletion of this entry from timeline is not allow.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Internal Memo , Delete , Remove , KBA , ticket , timeline , LOD-CRM-SRP-INT , Ticket Interactions , Problem
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