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2967785 - Address Sequence in Form Template is not same for all Customers


Business Scenario:

You are using form template to generate PDFs for sales documents, using the contactPerson FormAddress which is based on the structure below, nevertheless you see that this form address data is not always build up the same way.


As an example for sales quotes, we can consider the examples below

For a German customer this form address information is delivered as followed
• Account Name
• Additional Account Name
• Contact Name
• Address information

For a Chinese customer, this form address information is delivered as followed
• Contact Name
• Function
• Account Name
• Address information



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Address, Form, Template, Order, country/region, Sequence, not same , KBA , form template , address , sequence , LOD-LE-CQP-CO , Lean Sales Orders , LOD-LE-CQP , Customer Quote Processing , Problem

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