SAP Knowledge Base Article - Public

2967917 - Tunnel option is grayed out cannot be selected in SAP Analytics Cloud (SAC) when creating live connection to S /4 Hana

Symptom

Tunnel option is grayed out cannot be selected  in SAP Analytics Cloud (SAC) when creating live connection to S /4 Hana

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.11

Reproducing the Issue

  1. configure Live Data Connection to SAP S/4HANA Using a Tunnel Connection and Password Authentication

    https://help.sap.com/doc/00f68c2e08b941f081002fd3691d86a7/2020.8/en-US/23693d64b2d84448b4df7d9643e4e23c.html

  2. Create a live connection, note tunnel option is grayed out, cannot be selected.

Cause

Allow live data to leave my network option is disabled.

Resolution

  1. Refer to https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/ca67817bec1c4f6582126d5d9dab68bb.html
  2. Go to Home > System > Administration > Datasource Configuration,  there is a section for Live Data Sources , enable Allow live data to leave my network option.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0