SAP Knowledge Base Article - Preview

2968021 - The Time Zone is Different In the Registered Product and in Ticket

Symptom

The timezone in ticket's service location mismatches with registered product's product location.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Time Zone, Ticket , Registered Product , KBA , determination method , installation point , LOD-CRM-SRP , Service Request Processing , Problem

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