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SAP Knowledge Base Article - PreviewSymptom
When using ''Copy to New Ticket''option, the E-Mail content is not being copied over to the new ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Copy to New Ticket, Copy Email Activity, Copy to Ticket , KBA , copy to new ticket , copy interaction , copy to ticket , copy email , LOD-CRM-SRP , Service Request Processing , Problem
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